Frequently Asked Questions
At HYOU Fine Jewelry, every detail matters. From how we design to how it feels when you wear it. Here’s everything you might want to know.
About Hyou
Who is HYOU Fine Jewelry?
HYOU Fine Jewelry creates pieces that move with you. Bold, personal, and unapologetically modern. We use lab-grown diamonds and precious metals to craft jewelry that looks expensive, feels effortless, and celebrates your individuality.
Is your jewelry made with real diamonds and precious metals?
Yes. Every piece is made with lab-grown diamonds and high-quality materials like 14K gold vermeil over sterling silver, solid 10K gold, and solid 14K gold, . No fillers. No compromises.
About Our Jewelry
What materials do you use?
Our jewelry features lab-grown diamonds and high quality gemstones set in solid 10K gold, and 14K Gold Vermeil layered over sterling silver. Each design passes strict quality checks to make sure it lasts.
Are your diamonds natural or lab-grown?
We use certified lab-grown diamonds that are identical to mined diamonds in every way—just without the environmental damage or ethical questions.
Will the jewelry tarnish or lose its shine over time?
Our vermeil and solid gold pieces are made to last. With the right care like gentle cleaning and safe storage, your jewelry will stay just as brilliant for years to come.
Can I wear my jewelry every day?
Yes. Our jewelry is made for everyday life. Wear it to work, while traveling, or just because.
Fit & Comfort
Are the earrings, bracelets, and rings heavy?
No. Each piece is thoughtfully designed to be lightweight, balanced, and comfortable all day long.
How do I find my ring or bracelet size?
You’ll find a detailed sizing guide on each product page. For rings, we recommend using a ring sizer or visiting a local jeweler for the best fit.
Shipping & Delivery
How long will it take for my order to arrive?
We offer 2-day guaranteed delivery on all orders. You’ll receive tracking details as soon as your jewelry ships.
Do you offer expedited shipping?
We don’t offer expedited shipping—but with 2-day delivery on every order, you won’t need it.
Returns & Exchanges
What is your return and exchange policy?
We’re confident you’ll love your piece. But if something’s not quite right, you have 30 days to return or exchange it. Free and easy. Visit our Returns page for more details.
Gifting
Can I send HYOU Fine Jewelry as a gift?
Yes. Every order arrives in our signature box—elegant, minimal, and ready to make an impression. We don’t offer special gift packaging at this time, but the unboxing still feels like a moment.
Do you offer gift wrapping?
Not currently. But our packaging is beautiful on its own and makes gifting effortless.
Pricing & Transparency
Your prices seem lower than other jewelry brands. Why?
Because you’re not paying for middlemen or inflated markups. We work directly with our makers, use lab-grown diamonds, and keep things lean so you get the same sparkle for less.
Still have questions?
Our team is here to help. Contact us on contact@hyoufinejewelry.com
Shopping isn’t about what you buy.